Nineteen eighty-four
has come and gone. Big Brother is still watching you, however, even
13 years later. Thanks in large part to computerization, your private
life is an open book -- now more than ever.
The information revolution is rapidly transforming the way people
live. Recent evelopments in information technology have made it
possible to bring news, entertainment and communication right into
every living room or boardroom in the world. Consequently, the world
has become a marketplace for information.
From a technological perspective, the features of this revolution
are mind-boggling -- instant or near-instant access to any available
information. For private citizens, this means access via their cable
company or phone company to thousands of television shows, games,
records, phone calls/video conferencing calls, libraries, news programs,
catalogs. . . the list goes on and on. For businesses, information
technology provides the opportunity for managers to add value and
gain competitive advantage through dramatic cutbacks in the cost
of acquiring, storing, processing, retrieving and transmitting time-sensitive
business information.
Yet, despite all the potential benefits of these advances in information
technology, they unfortunately offer a darker side. Many individuals
who embrace the principle of personal freedom believe that the information
age is assisting Big Brother and his associates tremendously in
their quest to control personal information. Consequently, privacy
has emerged as a central topic of discussion throughout the world.
Back in 1994, I started the Privacy Newsletter to assist consumers
concerned with personal freedom and personal privacy. In every issue,
I've offered a wealth of specialized information that privacy seekers
cannot obtain from any single newspaper, magazine, radio program,
television show or computer
database.
Yet before my publication, individuals concerned with privacy have
managed to get along without a wholly consumer-oriented privacy
source. How did they do it? Essentially, they safeguarded their
personal information using common sense. They used cash for discrete
transactions; they held truly private conversations (meaning in
person rather than by telephone, fax, modem or video communications);
they went to private doctors rather than hospitals for routine examinations.
However, with the trend toward a cashless society.
. . with the trend toward telecommunications. . . with the trend
toward clinics and hospitals with shared information systems and
medical reporting bureaus. . . and most of all with the trend toward
computerization of almost every quantifiable and qualifiable action,
individuals can no longer feasibly control the collection, processing,
storage, retrieval or dissemination of what they consider their
personal information. Consumers have to use more than common sense
to minimize Big Brother's invasion. They need information, and they
need advice. They need to know what laws protect them and what laws
do not. They want to know how other people have succeeded in achieving
personal freedom. And most of all, they want to keep an edge on
Big Brother and his associates by staying on top of developments.
For after all, isn't protecting your privacy a cat-and-mouse game
anyway?
If you have something to hide -- and most of us do -- then they
will need good, solid practical solutions that will help them increase
their privacy.
You might wish to protect yourself from nosy employers, co-workers,
neighbors, stalkers, hackers, politicians or assorted low-lives
who have no respect for your privacy. Since we all need some breathing
space, regardless of how much we are loved by another, we must learn
techniques to keep things private from even our most loved ones.
While there are many sophisticated methods to protect your privacy,
the truth is that if you incorporate a few general strategies into
your everyday behavior, you can win the war against the privacy
invaders.
So without further ado, join me now, as we begin our journey back
to a missing portion of the Old Testament -- the Ten Commandments
of Privacy!
1. Thou shalt keep sensitive information private.
Even in today's computer age, you control 90% of what you want
most people to know about you. While it is true that your name,
address, telephone number, social security number and other personal
information are floating around in thousands -- if not hundreds
of thousands -- of databases, most snoops don't need to check your
background formally because they know that most targets are pleased
to volunteer sensitive information. While there are times when you
have to divulge personal information (credit card applications,
insurance applications, etc.), insist that the people who receive
this information keep it confidential. Have them agree in writing
that personal information obtained for one purpose will not be used
for another purpose without your prior consent. The best strategy
is to keep people on a need-to-know basis.
2. Thou shalt pay in cash whenever possible.
Using cash can protect your financial privacy. Cash is preferable
to money orders, which are preferable to personal checks, which
are in turn preferable to credit cards. Even though most countries
are placing serial numbers on currency, cash is difficult to trace,
unlike checks. The Bank Secrecy Act of 1970 requires banks to microfilm
both sides of all your
checks, and this information is at the disposal of the Internal
Revenue Service (IRS) and other governmental agencies; so both Uncle
Sam and your bank can put together a dossier of almost any aspect
of your life. While money orders are also recorded by the IRS, they
are recorded under the name of the issuer, not the purchaser; so
your transaction is lost in the shuffle. While credit card purchases
are the best from a security point of view, they sacrifice privacy,
since most credit card companies sell cardholders' spending habits
unless the cardholders specifically request otherwise.
3. Thou shalt guard thy social security number and other identification
numbers with thy life.
The Privacy Act of 1974 prohibits a federal, state or local government
>from collecting the social security number (SSN) unless the
agency can point to a law or regulation on the books in 1974 permitting
use of that number. An amendment in 1976, however, exempted the
Department of Motor Vehicles as well as other governmental agencies
from this act. In addition, there are no significant laws that limit
private businesses from collecting or using the SSN. Consequently,
the SSN has turned into a de facto national identifier, as have
driver's license numbers (which are the same as the SSNs in many
states), telephone numbers and passport numbers. The best strategy
is to provide alternate identification numbers and never write your
social security number on checks or credit card receipts.
4. Thou shalt use a paper shredder in thy daily life.
Court decisions over the past few years have decided that whatever
ends up in the trash is fair game. But let's face it, some documents
just aren't meant to be shared. So get a shredder. If your budget
allows, buy one that cross-cuts rather than strip-cuts. Shred it,
then forget it!
5. Thou shalt use a post office box or, better yet, a mail drop.
Post office boxes and mail drops make it difficult for people to
find out where you live. They generally provide better security
than residential mailboxes, and they offer a permanent mailing address
in this day and age when people are moving all the time. For a variety
of reasons, I believe that mail drops are superior to post office
boxes.
6. Thou shalt inspect thy credit, medical and other personal information
files often.
You would be surprised to know what kind of information is kept
about you. And much of the time, it's not accurate. Mistakes can
lead to financial ruin as well as emotional distress, so request
your credit and medical reports often, and use the Freedom of Information
Act to inspect any federal files involving you. When inspecting
and repairing personal data, you're up against a huge bureaucracy.
But if you develop a consistent strategy, you
can wipe the slate clean.
7. Thou shalt be circumspect in thy computer affairs.
Make no bones about it: Uncle Sam wants your data. And so do a
few hackers and other riffraff who have no respect for your privacy.
They want your spreadsheets, your databases and your word processing
files. They want to know what you are sending and receiving on your
fax/modem, and they want to decrypt any files that you have encrypted.
They have the best encryption programs off the market, making their
task easier. What can you do? For starters, encrypt files using
the best encryption software you can find (we
like PGP [Pretty Good Privacy], developed by Phil Zimmerman).
8. Thou shalt be extremely discreet when communicating.
Whether you are using a normal phone, portable phone, cellular
phone, fax, modem or some other high-tech device, be careful what
you say. You never know who is listening. When in doubt, remember
what your parents told you when you were a kid -- "Don't say
it over the phone unless you are prepared to see it on the front
page of the newspaper."
9. Thou shalt be diligent when choosing passwords and shalt change
them periodically.
Passwords are critical in today's world. Automated Teller Machine
cards, computer accounts, home security systems. . . you name it.
But many of us choose the wrong passwords and never change them.
10. Thou shalt make a lifetime commitment to protecting your privacy.
Protecting one's privacy does not mean being a hermit. It does
mean keeping abreast of new technology and its ramifications (i.e.,
Caller ID, Clipper Chips, etc.); encouraging privacy legislation;
and using common sense. The Privacy Newsletter offers you a forum
for mutual support and the exchange of useful ideas. Privacy advocates
-- let's join forces!
John Featherman is founder and editor of Privacy Newsletter, a
monthly newsletter that shows consumers how to get privacy and keep
it. A frequent radio and television guest, Mr. Featherman is recognized
internationally as a leading authority on privacy issues. Having
earned the reputation as a "Speaker's Speaker," he has
delivered speeches and conducted seminars on topics ranging from
How Businesses Can Spy on Their Competition to Finding
Your Friends, Enemies and Family on the Internet in 5 Minutes. Featherman
holds a BA and MBA, both from Columbia University. For more information,
you may contact Mr. Featherman at Privacy Newsletter, PO Box 8206,
Philadelphia, PA 19101-8206; 215/533-7373; e-mail: privacy@mindspring.com.
John Featherman, the speakerÕs speaker on privacy, lays down
the fundamental privacy habits that will make protecting your privacy
a lot easier ten fundamental privacy habits every citizen, concerned
about their privacy rights, should practice.
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